TENANTS

We aim to provide a service to our tenants that exceeds their expectations. Please search our listings and register your details even if a suitable property does not appear as our available stock changes daily.

Once you have selected a property we will ask you to pay a holding fee which covers the cost of the credit check and reference process and includes your contribution towards preparing the inventory and schedule of condition. We will usually email you an online form to fill in and turnaround time is around five working days.

The minimum term for a tenancy agreement is six months under an Assured Shorthold Tenancy. Unless otherwise agreed we will require payment of one months rent in advance and the same as one months rent to be held as a deposit. Rent will thereafter be paid monthly in advance by standing order.

Tenant FAQs

Can we change our rent due date once we’ve moved in?
You can, please contact the office to make an appointment to discuss as you may be required to pay a top up amount to adjust the payment date. 

Can I use any gas and electricity supplier?
Yes, you can use any supplier for your gas and electricity.

Do I need to take meter readings?
It is required that you take meter readings on the day you move in and provide them to your preferred supplier.

What should I do regarding post received for others?
Unless we request post to be retained by you or returned to us please return all post to sender.

Can we redecorate?
Many landlords are happy for tenants to decorate however you must seek permission from us in writing before any works take place. Please write to us or email outlining the proposed works including suggested colours and whether you intend to repaint upon moving out

Can I use my deposit as the last month’s rent?
Absolutely not. Your deposit is held in a Deposit Scheme under recently introduced government legislation and cannot be used as a rent payment. It may affect your reference if you fail to pay the final months rent and could also result in legal action being taken against you.

What happens if I lose my keys?
Replacement keys are available at £5 each (subject to a minimum £20) although some specialist keys may cost more. Please let us know immediately if keys have been lost. We reserve the right to have the locks changed and charged to you if keys have been lost.